[{"data":1,"prerenderedAt":242},["ShallowReactive",2],{"solutions":3,"oplossing-\u002Foplossingen\u002Fmoyobi":96,"oplossing-surround-\u002Foplossingen\u002Fmoyobi":239},[4,13,21,27,35,44,52,60,67,74,82,88],{"path":5,"name":6,"short":7,"order":8,"summary":9,"logo":7,"mark":7,"markWide":10,"icon":11,"theme":12},"\u002Foplossingen\u002Fverkeersplein","Verkeersplein",null,1,"Het hart van EC365. Verbind uw telefoonnummers met de oplossingen die bij u passen, provider-onafhankelijk en beheerd door Esprit ICT.",false,"alt_route","blue",{"path":14,"name":15,"short":7,"order":16,"summary":17,"logo":18,"mark":18,"markWide":10,"icon":19,"theme":20},"\u002Foplossingen\u002Fflow-suite","Flow Suite",2,"De werkplek voor klantcontact. Herken de beller, leg het gesprek vast en geef medewerkers rust met automatische nawerktijd na elk Teams-gesprek.","\u002Fimages\u002Flogos\u002Fflow-suite.png","account_tree","green",{"path":22,"name":23,"short":7,"order":24,"summary":25,"logo":7,"mark":7,"markWide":10,"icon":26,"theme":20},"\u002Foplossingen\u002Flogix","LogiX",3,"Het managed integratieplatform van EC365. Verbindt uw CRM met uw communicatieplatform, zodat medewerkers tijdens elk gesprek de juiste context hebben.","sync_alt",{"path":28,"name":29,"short":7,"order":30,"summary":31,"logo":32,"mark":32,"markWide":10,"icon":33,"theme":34},"\u002Foplossingen\u002Fmicrosoft-teams","Microsoft Teams",4,"Bellen, vergaderen en samenwerken vanuit één app. Via EC365 wordt Microsoft Teams een volwaardige telefooncentrale voor uw organisatie.","\u002Fimages\u002Flogos\u002Fmicrosoft-teams.svg","groups","pink",{"path":36,"name":37,"short":7,"order":38,"summary":39,"logo":40,"mark":41,"markWide":10,"icon":42,"theme":43},"\u002Foplossingen\u002Fanywherenow","AnywhereNow",5,"Een compleet omnichannel contactcenter, volledig geïntegreerd met Microsoft Teams en uw CRM. Voor klantcontact dat persoonlijk én slim is.","\u002Fimages\u002Flogos\u002Fanywherenow.png","\u002Fimages\u002Fmarks\u002Fanywherenow.png","support_agent","orange",{"path":45,"name":46,"short":7,"order":47,"summary":48,"logo":49,"mark":50,"markWide":10,"icon":51,"theme":12},"\u002Foplossingen\u002Ftendfor","Tendfor",6,"Een contactcenter en receptie-oplossing, volledig in Microsoft Teams. Snel inzetbaar voor receptie, servicedesk en klantenservice.","\u002Fimages\u002Flogos\u002Ftendfor.png","\u002Fimages\u002Fmarks\u002Ftendfor.png","headset_mic",{"path":53,"name":54,"short":7,"order":55,"summary":56,"logo":57,"mark":58,"markWide":10,"icon":59,"theme":20},"\u002Foplossingen\u002Fzoom","Zoom",7,"Bellen en vergaderen met Zoom Workplace, klantcontact met Zoom CX. Eén platform, aangevuld met onze eigen diensten en integraties.","\u002Fimages\u002Flogos\u002Fzoom.svg","\u002Fimages\u002Fmarks\u002Fzoom.svg","videocam",{"path":61,"name":62,"short":7,"order":63,"summary":64,"logo":65,"mark":66,"markWide":10,"icon":42,"theme":43},"\u002Foplossingen\u002Fgenesys","Genesys",8,"Een contactcenter op enterpriseniveau. Alle kanalen, slimme routering en AI samen in Genesys Cloud, voor klantcontact dat meegroeit met uw organisatie.","\u002Fimages\u002Flogos\u002Fgenesys.svg","\u002Fimages\u002Fmarks\u002Fgenesys.svg",{"path":68,"name":69,"short":70,"order":71,"summary":72,"logo":73,"mark":73,"markWide":10,"icon":42,"theme":43},"\u002Foplossingen\u002Fdynamics-365-contact-center","Dynamics 365 Contact Center","Dynamics 365",9,"Het contactcenter van Microsoft. Alle kanalen, slimme routering en Copilot in één omgeving, naast het CRM en de Microsoft-werkplek die u al gebruikt.","\u002Fimages\u002Flogos\u002Fdynamics-365-contact-center.svg",{"path":75,"name":76,"short":7,"order":77,"summary":78,"logo":79,"mark":79,"markWide":80,"icon":81,"theme":12},"\u002Foplossingen\u002Fmivoice-business","MiVoice Business",10,"Het beproefde communicatieplatform van Mitel. Rijke telefoniefunctionaliteit en hoge beschikbaarheid, binnen EC365 gecombineerd met uw andere oplossingen.","\u002Fimages\u002Flogos\u002Fmitel.svg",true,"call",{"path":83,"name":84,"short":7,"order":85,"summary":86,"logo":79,"mark":79,"markWide":80,"icon":87,"theme":12},"\u002Foplossingen\u002Fmivoice-mx-one","MiVoice MX-ONE",11,"Het communicatieplatform van Mitel voor grote en complexe organisaties. Schaalbaar, geografisch redundant en te combineren met uw andere oplossingen.","lan",{"path":89,"name":90,"short":7,"order":91,"summary":92,"logo":93,"mark":94,"markWide":10,"icon":95,"theme":34},"\u002Foplossingen\u002Fmoyobi","MoYoBi",12,"Grip op uw telefonie. Heldere dashboards, realtime inzicht in wachtrijen en eenvoudig beheer, ook voor niet-technische collega's.","\u002Fimages\u002Flogos\u002Fmoyobi.png","\u002Fimages\u002Fmarks\u002Fmoyobi.png","monitoring",{"id":97,"title":90,"body":98,"description":233,"extension":234,"icon":95,"logo":93,"mark":94,"markWide":10,"meta":235,"name":90,"navigation":80,"order":91,"path":89,"seo":236,"short":7,"stem":237,"summary":92,"theme":34,"vendor":90,"website":7,"websiteLabel":7,"__hash__":238},"oplossingen\u002Foplossingen\u002Fmoyobi.md",{"type":99,"value":100,"toc":219},"minimark",[101,106,115,121,125,128,131,135,140,143,147,150,154,157,161,164,168,171,179,183,186,190],[102,103,105],"h2",{"id":104},"wat-is-moyobi","Wat is MoYoBi?",[107,108,109,110,114],"p",{},"MoYoBi staat voor ",[111,112,113],"em",{},"Monitor Your Business Intelligence",". Het is een cloudoplossing waarmee u uw telefonie beheert, analyseert en monitort. Zo weet u precies hoe uw organisatie bereikbaar is, en waar het beter kan.",[116,117,118],"blockquote",{},[107,119,120],{},"Wie inzicht heeft in zijn bereikbaarheid, kan die ook verbeteren.",[102,122,124],{"id":123},"waarom-moyobi","Waarom MoYoBi?",[107,126,127],{},"Hoeveel bellers wachten er nu? Hoe lang duurt het gemiddeld voordat iemand opneemt? En hoeveel gesprekken worden er gemist? Zonder goed inzicht blijven dat vragen zonder antwoord.",[107,129,130],{},"MoYoBi geeft u die antwoorden, in overzichtelijke dashboards en rapportages. Bovendien kunnen teamleiders zelf wijzigingen doorvoeren in wachtrijen, zonder dat daar een beheerder aan te pas hoeft te komen.",[102,132,134],{"id":133},"wat-kunt-u-ermee","Wat kunt u ermee?",[136,137,139],"h3",{"id":138},"inzicht-in-gesprekken","Inzicht in gesprekken",[107,141,142],{},"Dashboards en rapporten laten zien hoeveel er wordt gebeld, hoe lang gesprekken duren en wat het kost.",[136,144,146],{"id":145},"realtime-overzicht","Realtime overzicht",[107,148,149],{},"Volg live hoe druk het is in wachtrijen en hoe medewerkers bezig zijn. Zo kunt u direct bijsturen.",[136,151,153],{"id":152},"zelf-wachtrijen-beheren","Zelf wachtrijen beheren",[107,155,156],{},"Teamleiders passen keuzemenu's en wachtrijen eenvoudig zelf aan, bijvoorbeeld bij een vrije dag of een drukke periode.",[136,158,160],{"id":159},"automatische-rapportages","Automatische rapportages",[107,162,163],{},"Ontvang rapportages automatisch, bijvoorbeeld opgeslagen in SharePoint, en houd grip op afgesproken servicelevels.",[136,165,167],{"id":166},"eenvoudig-gebruikersbeheer","Eenvoudig gebruikersbeheer",[107,169,170],{},"Nieuwe medewerkers krijgen automatisch de juiste telefonie-instellingen, op basis van hun rol in de organisatie.",[172,173,176],"callout",{"icon":174,"title":175},"verified_user","Veilig en betrouwbaar",[107,177,178],{},"MoYoBi is ISO\u002FIEC 27001-gecertificeerd en wordt gebruikt door internationale organisaties.",[102,180,182],{"id":181},"voor-wie-is-moyobi","Voor wie is MoYoBi?",[107,184,185],{},"Voor organisaties die grip willen op hun bereikbaarheid. Denk aan managers van klantcontact, teamleiders en IT-afdelingen die zicht willen op wat er in hun telefonie gebeurt. MoYoBi werkt onder meer met Microsoft Teams en Zoom Phone.",[102,187,189],{"id":188},"zo-werken-we-samen","Zo werken we samen",[191,192,193,201,207,213],"ol",{},[194,195,196,200],"li",{},[197,198,199],"strong",{},"Kennismaken."," We bespreken welke inzichten u nodig heeft om goede keuzes te maken.",[194,202,203,206],{},[197,204,205],{},"Inrichten."," We koppelen MoYoBi aan uw telefonieomgeving en stellen dashboards in.",[194,208,209,212],{},[197,210,211],{},"Gebruiken."," We laten teamleiders zien hoe ze zelf aan de slag gaan.",[194,214,215,218],{},[197,216,217],{},"Verbeteren."," Samen gebruiken we de inzichten om uw bereikbaarheid verder te verbeteren.",{"title":220,"searchDepth":16,"depth":16,"links":221},"",[222,223,224,231,232],{"id":104,"depth":16,"text":105},{"id":123,"depth":16,"text":124},{"id":133,"depth":16,"text":134,"children":225},[226,227,228,229,230],{"id":138,"depth":24,"text":139},{"id":145,"depth":24,"text":146},{"id":152,"depth":24,"text":153},{"id":159,"depth":24,"text":160},{"id":166,"depth":24,"text":167},{"id":181,"depth":16,"text":182},{"id":188,"depth":16,"text":189},"MoYoBi helpt u uw telefonieplatform te beheren, te analyseren en te monitoren, met heldere dashboards en rapportages.","md",{},{"title":90,"description":233},"oplossingen\u002Fmoyobi","uZnNX0BMoQbkfZ2BjeTKQUgpbhJsu5hdSPbsmOUI6LU",[240,7],{"title":84,"path":83,"stem":241,"name":84,"children":-1},"oplossingen\u002Fmivoice-mx-one",1789546624115]